Earn trust with secure, targeted customer experiences
Send personalized messages and time-sensitive notifications that build confidence in your service and drive customer loyalty.
Turn every touchpoint into an opportunity
Bring back lost leads
Retarget customers after form abandonment
Real-time conversations
Enable two-way communications for real-time updates and support
Deliver fast solutions
Alert customers and resolve website or app issues instantly
Optimize engagement throughout the customer journey
Make every interaction count
Stay on top of your customers’ unique needs with visibility into their interactions with your brand. Engage those showing interest in high-value products like credit cards or investment services by triggering relevant messages based on their behavior and intent. Send product updates via their preferred channels, including email, SMS, or in-app messages.
Built for secure data management
It's easier to deliver the personalized service your customers expect with a customer engagement platform that has data privacy and compliance built right in. Acoustic Connect safeguards customer data, allowing you to prioritize engagement without compromising on compliance standards. This way, you can deliver the experiences your customers value, backed by the security and privacy they expect.
Trusted by 1,800+ leading global brands
9%
conversion uplift, from app start to completion
10%
conversion uplift, from app start to loan offer made
160+
objects pre-programmed for automated responses
Capabilities financial institutions love
Multichannel composer
Streamline message creation across multiple channels in a single interface that scales to 75M emails per hour.
Triggered campaigns
Automate real-time journeys across email, SMS, and WhatsApp with triggers, delays, and exclusions that keep every message timely and relevant.
Executive dashboard insights
Get a single view of campaign and journey performance to easily report on effectiveness.
Segmentation
Target customers with rules based on real-time behavior, preferences, and intent.
Individual contact profile
Get a 360-degree view of your customers, including their interactions with your messages and channels.
Personalization engine
Optimize experiences and deliver the right offers to each customer based on behavioral and contextual data.