Tealeaf by Acoustic

Give the experience customers need and expect

Eliminate the guesswork with trusted insights. No questions unanswered.

Woman smiling at a laptop, with Tealeaf struggle-session analytics overlaid

Digital journey analysis
Understand each website visitor’s intent as they move in-and-out of your digital journey so you can proactively take prioritized actions and win back customers before the session is over.
Heatmaps and interaction analysis
Visually understand user behavior, content interactions, and struggles on any page and find opportunities to increase adoption, conversion, and retention.
Session replay
See each visitor’s experience from their point of view and gain real time insight into why they behave the way they do across your digital journey and experiences.

Why Tealeaf?

Effortlessly and confidently close the gaps across your digital customers' journey and experience.

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Accelerate your CX efforts with precision

Prioritize digital transformation investments
Understand which customer experiences boost revenue and outcomes, pinpoint inefficiencies, and strategically direct increased investments for optimal results.
Understand reasons for lost revenue
AI-driven customer analytics reveal revenue-boosting opportunities and pinpoint conversion losses automatically.
Increase new revenue opportunities
Use AI-powered customer analytics to gain the insights needed to enhance engagement, conversion, and loyalty.
Build deeper customer insights for repeatable growth
Capture visitor behavior, understand their motives and intent, and use this insight to guide them through their digital journey to conversion.

Why you need more than traditional web analytics

When traditional web analytics only tell part of the customer experience, brands and companies need digital experience analytics to close the insights gap.

Read the blog

Automated insights without the hassle

Reduce time and resources spent on trying to make sense of your data. Tealeaf automatically surfaces what is truly working and not working and why, so you can quickly understand your biggest opportunities and issues.

Tealeaf dashboard with automated insight bar charts

Deeper analysis from the customer’s point of view

Not all experiences are alike. Pinpoint issues and see in real-time how customers behave at any point in the digital journey to further qualify your behavior data.

Tealeaf session replay showing a customer's on-page journey

Proactively resolve issues before it impacts revenue

Quickly prioritize your most urgent UX issues by quantifying customer frustration, user struggles, and system anomalies and fix them before your customers leave your digital experience.

Tealeaf view flagging revenue lost to customer struggles

Validate and understand your product design

See how users engage with your products from hovers to clicks, track behavior trends across the digital journey, and understand how the front-end behaves for every single user to deliver and optimize a personalized experience.

Tealeaf product-design analytics with heatmaps and anomaly alerts

Many times, we tend to react to the loudest customers, and here, now, we have the data.

Dieter DavisFormer Technical Lead, Customer Experience Analytics

Tealeaf in action

Just a few examples of how different teams across the brand can investigate, build, and optimize the digital journey with more ease and confidence.

Digital Marketing
Understand why some forms or campaigns outperform others.
Product and UX
Test what matters to the user, and quickly validate your work.
Analytics
Recreate all experience in real-time to align around a single source of truth.

Focus on the customer and their experience

Hassle-free insights into the impact of content, UX design, and anomalies on conversions and abandonment, revealing actionable opportunities.

Find out what makes your customers go from click to convert
Learn more
How to Close Your Digital Experience Insights Gap
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