What's new: Meet Acoustic AI
Your customers leave clues about why they buy, and why they don't, in every action they take. Most of it goes unnoticed because of timing and bandwidth.
Acoustic AI is your new marketing teammate. It reads your campaigns, audiences, customer behavior, and product catalog together, and surfaces the moves worth making, so you can reach people while the moment is still open, whether they're logged in or anonymous.
Open to a short list of what's worth your attention.
You don't have to know where to start. The homepage opens with tiles of what's worth acting on: an audience losing momentum, a product gaining interest, or a campaign running below its own average. Each one shows the signals behind it and arrives with a next step already drafted, so you can act on it or set it aside in seconds.
"What impressed me most about Acoustic AI was the guidance. It gives you recommendations that help answer where to focus and what to do next." - Megan Ross, Head of Marketing, Society of London Theatre
Surface the products customers want but rarely see.
Sometimes customers get obsessed over products that aren’t even on your promotion calendar. Acoustic AI surfaces those for you, shows the interest it's seeing, and drafts the campaign to close the gap. It works alongside the cart recovery and behavioral triggers you already run, so the products you've been meaning to get to finally get their turn.
Go from question to campaign in one conversation.
Describe an audience in plain English and save it as a segment you can reuse. Ask for the message and get email, SMS, push, and WhatsApp drafts from a single brief. Ask what happened and get charts in the conversation instead of having to dig through dashboards, all with the reasoning shown as Acoustic AI works. Every campaign ends in a confirmation card that waits for your go-ahead, so nothing leaves your hands until you're ready.
Watch Acoustic AI show its work.
Melissa Vadasserril, our Senior Director of Product Marketing, walks you through Acoustic AI, showing what it reads, what it surfaces, and exactly where it stops and hands the decision back.
Dive deeper into the release
Learn more about Acoustic AI, the thinking behind it, and tips for getting more out of your conversations.
Use left and right arrow keys to navigate resource cards, or swipe on touch devices.
Work like a bigger team.
Same headcount, more range. See what your team can do when your platform understands your catalog, your customers, and their behavior together.