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Phone lock screen showing personalized push notifications from a retailer
MOBILE APP MESSAGING

Deepen customer engagement and loyalty from the lock screen

Your customers move fast — keep up with real-time, behavior-driven messages that grab their attention and drive them to interact with your mobile app.

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  • Easily create and scale cross-channel campaigns

  • Drive mobile app sessions with real-time messages

  • Drive mobile app sessions with real-time messages

CROSS-CHANNEL MARKETING

Build seamless campaigns — without juggling multiple tools

Customers switch between devices and channels constantly. With centralized campaign management, you can sync mobile app messages with email, SMS, and WhatsApp to ensure your messages stay relevant wherever they engage.

  • Create communications in the same message editor and deploy them across all channels
  • Automate message delivery across channels based on customer consent with channel prioritization
  • Combine mobile app data with customer data using 360° customer profiles and identity resolution
Message preview with channel options for email, SMS, mobile push, and WhatsApp
REAL-TIME ENGAGEMENT

Drive mobile app sessions with behavior-based messages

Deliver updates, promotions, or reminders when customers are most active on their devices. Trigger personalized mobile app messages based on real-time behavior to keep them engaged and increase conversions.

  • Send messages based on real-time customer actions, such as abandoned carts or price drops, with behavioral triggers
  • Use personalization tags to tailor messages with product recommendations or past interactions
  • Personalize messages based on a user's location with geofencing
Mobile app screen with a push-notification composer
TAILORED CUSTOMER EXPERIENCES

Increase retention by anticipating your customers’ needs

Strengthen relationships with automated updates, exclusive offers, and post-purchase follow-ups. Use AI-driven insights to deliver valuable content, re-engage inactive users, and keep your brand top of mind.

  • Send mobile app messages about reward points, VIP perks, or exclusive events with advanced segmentation
  • Track trends, like shopping and browsing patterns and product interest, with behavior and digital journey analytics
  • Use AI predictions and recommendations to see customer intent and behavior changes and uncover effective paths to conversion
Young man smiling at his phone while shopping for an office chair

Mobile app messaging features you’ll love

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  • Mobile push notifications

    Reach mobile users even when they’re outside your app with timely, attention-grabbing alerts.

  • Inbox-only messages

    Reach your entire app audience while giving users the flexibility to save messages and engage at their convenience.

  • In-app messages

    Engage users in real time with messages that appear while they’re actively using your app.

  • Campaign journey automation

    Leverage behavioral triggers to build, manage, and optimize touch points across your marketing campaigns.

  • AI predictions and recommendations

    Use built-in algorithms to analyze data and gain actionable insights about how a customer is most likely to act.

  • Channel prioritization

    Automate message delivery based on your customers’ channel preferences.

  • Real-time segmentation

    Create advanced audience segments without relying on outside teams.

  • 360° customer profiles and identity resolution

    Consolidate mobile app, contact, marketing, and behavioral data to better target customers throughout their lifecycle.

  • Mobile channel dashboard

    Track number of messages delivered, failed, and actioned on, and analyze trends in app activity like uninstalls.

  • Behavior and digital journey analytics

    Track your customers’ digital behaviors to tailor your mobile app messages and improve their experience.

  • Data privacy and consent management

    Organize, manage, and ensure compliance with your customer’s consent preferences using structured consent groups.

Support specialists wearing headsets at their workstations

Get more from every mobile app message with expert support

Mobile app messages are powerful — but only when they reach the right person at the right time. With 25+ years of expertise, our professional services team will give you the insights and optimization strategies you need to deliver mobile app messages that convert.

See how we help
  • Mobile onboarding

    Get your mobile app messages up and running quickly with hands-on support for setup, message creation, and best practices.

  • Multi-journey fast track

    Accelerate cross-channel marketing with expert guidance on journey creation and intent-based behavioral features.

  • Insights enablement and dashboard creation

    Unlock key insights from mobile push campaigns with custom dashboards tailored to your reporting needs.

Be the brand they never mute

Keep customers coming back to your mobile app with timely, behavior-based messages powered by Acoustic Connect.

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