Lead shoppers to the checkout
Deepen customer engagement with personalized shopping experiences and optimized campaigns across retail marketing channels.
Drive shoppers to the cart with tailored journeys
Identify, understand, and act on the intent of every website visitor or app user. Use real-time behavioral insights to create segments based on intent to purchase or abandoned shopping carts. Build and trigger journeys with a drag-and-drop composer that helps you deliver timely, relevant messages across email, SMS, mobile push, and WhatsApp.
Looking to leverage shoppers’ behaviors in the moment? Read our ebook on right-time engagement. Download now
Fine-tune targeting with buying behavior
Get a comprehensive view of your shopper's behavior and communication preferences, so you can personalize promotions for guaranteed re-engagement. Use engagement insights, like in-store and online purchases, to segment audiences at a more granular level and optimize campaigns in real time.
Want to learn how to enhance your campaigns with data? Check out our webinar with MarketingProfs. Watch now
Grow customer lifetime value and loyalty
Go beyond the first purchase with personalized membership, subscription, and upsell offers that align with your customer’s shopping behavior and intent. Keep loyalty program members engaged with triggered journeys that remind them of why they chose your brand.
Ready to create lasting relationships? Read our study on customer behavioral data. Download now
Building customer loyalty in retail and ecommerce
How to navigate the competition, meet evolving expectations, and drive lasting engagement.
Trusted by 1,800+ leading global brands
Thousands
of opt-ins with automated follow-ups
80%+
of online D2C revenue driven by CRM via Acoustic
50%
reduction in time spent sending weekly promotions
Capabilities retailers love
Multichannel composer
Streamline message creation across multiple channels in a single interface that scales to 75M emails per hour.
Behavioral intelligence
Understand your shopper’s intent on your website or mobile app and use these insights to drive conversions.
Executive dashboard insights
Get a single view of campaign and journey performance to easily report on effectiveness.
Segmentation
Target shoppers with rules based on real-time behavior, preferences, and intent.
Individual contact profile
Get a 360-degree view of your customers, including their interactions with your messages and platforms.
Personalization engine
Optimize experiences and deliver the right offers to each shopper based on behavioral and contextual data.