“Acoustic [Connect] stands out as a leader in the MMH SPARK Matrix™ 2023 by delivering a strong value proposition through its robust integration with Acoustic Campaign, Tealeaf, and Acoustic Content. Acoustic’s MMH platform empowers organizations by providing a personalized multichannel customer engagement solution that enables users to actively engage customers across multiple channels. Additionally, Acoustic’s MMH offers the ability for customized implementations across different industry verticals.”
Quadrant Knowledge Solutions’ SPARK Matrix provides a visual representation of market participants and provides strategic insights on how each supplier ranks related to their competitors concerning various performance parameters based on the category of technology excellence and customer impact.
The report includes: