AI PREDICTIONS & RECOMMENDATIONS 

Create closer customer connections with AI-powered insights

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Personalize engagement before customers even think about checking out. AI-driven insights help you track behavior and intent across their journey to reach both known and anonymous visitors with the right message at the right time. 

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AI-DRIVEN CUSTOMER INSIGHTS

Predict and act on customer intent in real time

Go beyond demographic data and past purchases — use AI-driven insights to predict lifecycle shifts, frustration points, and evolving interests in real time. Understand the reasons behind customer behaviors and refine your audience segments based on these insights to target high-value customers before they disengage. Leverage triggers to automatically optimize messaging, timing, and content based on your customers’ behaviors.

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CURATED CUSTOMER EXPERIENCES

Scale personalization without the extra effort

Surface the most relevant product, offer, or content recommendation based on real-time intent, so messages feel timely and personalized. Adapt messaging to each customer’s needs based on their browsing patterns, purchase behaviors, and engagement signals with AI-powered insights. Upgrade your approach to cart abandonment emails — optimize message timing, channel, and frequency to reach customers when they’re most likely to act.

Customer journey from clicking a social ad and viewing the website to engaging with reviews and receiving a discount email.
FIRST-PARTY DATA ADVANTAGE

Turn your data into clear next steps

Streamline campaign execution by activating AI-driven insights directly within segmentation, automation, and message creation workflows. Automate messages based on real-time behavior changes to ensure customers receive relevant, timely messages at every touch point. Quickly act on intent signals with AI recommendations that help you optimize campaigns in real time, eliminating guesswork and saving you valuable time.

AI features you’ll love

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AI predictions

Use built-in algorithms to analyze behavior data and gain actionable insights about how a customer is most likely to act. 

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AI recommendations

Personalize every interaction by selecting the best messaging, offer, timing, and channels based on customer intent.

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AI composing assistant

Write engaging subject lines, CTAs, and email copy faster with content suggestions.

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Channel prioritization

Automate message delivery based on your customers’ channel preferences.

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Send time optimization 

Optimize message delivery based on customer behavior to send messages when engagement is highest.

Sharpen your marketing with AI

Get expert tips and best practices for leveraging AI to enhance every element of your marketing.

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Let AI do the heavy lifting

See how Acoustic Connect’s AI features leverage data to maximize your efficiency, serving up the right content and messaging to keep customers engaged at every touchpoint. 

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