Track new contact engagement and audience growth

Achieving high retention rates down the line starts with effective engagement with your new contacts and customers. By understanding your audience through a centralized view, you can track key metrics that help you monitor growth. For example, key metrics like audience size, engagement, and consent can help you monitor engagement trends and identify opportunities to optimize your strategy.

Three women read together in a library next to a donut chart showing audience messaging, engagement, and conversion rates.

Stage of the funnel

  • Awareness

Channel

  • Email
  • Mobile push
  • SMS
  • WhatsApp

Industry

  • Media and entertainment
  • Retail and ecommerce
  • Travel and hospitality