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Fraud can devastate the retail banking customer experience. Issues such as identity theft, stolen funds, and other fraud attacks can take months to recover from and trust between the bank and customer can be destroyed. To retain existing customers and attract new account holders, banks must take action to fight the rising threat of fraud. Tealeaf by Acoustic can help.

David Schneider_Contributor

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Magnifying glass over the word "FRAUD" on a piece of paper lying on a wooden surface.

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Acoustic helps marketers deliver more personalized experiences based on consumer needs and preferences. For more than ten years, we’ve been a technological leader, providing integrated digital marketing, marketing analytics, content management, personalization, mobile marketing and marketing automation solutions to an international client base of 3,500+ brands, including Fortune 500 companies.

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How Fraud Hinders the Retail Banking Experience

Fraud can take many forms, all of which can put stress on the relationship between banks and your customers. But when you’re alerted to account takeover scenarios in real time, you can act with more speed and make smarter, data-driven decisions, helping mitigate the impact that fraud has on the customer experience. To help financial services institutions proactively identify and mitigate fraud, Acoustic offers powerful digital customer experience insights through Tealeaf by Acoustic.

How Fraud Hinders the Retail Banking Experience

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