Rising trends to watch in the retail industry in 2021
- Personal shopping takes on a whole new meaning
- Building community has never been more important
- The rising equity of sustainability in retail
- The digital transformation of physical stores
With an emphasis on these trends, retailers can accomplish a lot
Retailers can increase revenue, revitalize loyalty, build trust within community, expand available channels, and get back to the top of the retail game in 2021.
If there was already a need for a rapid digital transformation in retail, though, it’s greater now. Retail can continue to thrive, and there will always be a need for retailers. Consumers aren’t abandoning retail, they’re simply going to retail via different channels.
The traditional blue-chip retailers we all know and love must meet the current societal circumstances to grow (and they know that).
