The current pandemic has exacerbated the challenges that retailers have been facing for a while now, from:

offline to online purchases
increased expectations of a seamless customer experience
the savvy customer having access to available information to research extensively prior to their purchase and committing.

These have often led to a decrease in brand loyalty – and when brands don’t get it right, a loss in market share and brand relevance.

With the changes in the current environment, what have retailers globally been doing to pivot, and reset to rethink their marketing strategies, to cater to a new era of Retail?

Join us for this webinar on how Acoustic and Catchi can help you cater to a new era of Retail.

Melissa Tatoris, Chief Innovation Catalyst at Acoustic, who leads more than 150 brand engagement strategies globally will share 5 key Retail trends and use cases we have seen brands execute brilliantly in, to improve the customer experience.

Joining Melissa, is CEO and Co-founder, Cornelius Boertjens, from Catchi, Australasia’s leading Data-Driven Optimisation consultancy firm, specialising in Conversion Rate Optimisation, Digital Analytics and Personalisation. Cornelius will share on what retailers can do to connect, convert and capitalise on all the data available to them to improve the customer journey profitability in retail.

This session is designed to inspire you, and to help you rethink and reset your strategies as you navigate these current challenging times.

Catering to a new era of Retail